Terms of Service

1. Acceptance of these terms

These Terms of Service (“Terms”) govern your access to and use of the AcademeX.AI learning platform (“AcademeX,” “the platform,” “we”). By creating an account or using the platform, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the platform.

2. Eligibility & your account

• Provide accurate account information (your real name as in your university records and a valid email) and keep it current — you can update your name, email and password yourself on My Account. We send account and enrollment notices (such as approval decisions and verification or password-reset links) to that email address. Changes you make to your account are recorded in a change history kept with the account (see the Privacy Policy, § 2.1).
• Some institutions require a university email to join their courses; you are responsible for using the correct affiliation.
• Keep your password confidential. You are responsible for all activity under your account and must notify an administrator of any suspected unauthorized use. To protect accounts, we may ask you to confirm a sign-in from a new browser or location by email, may lock an account for a short time after repeated failed sign-in attempts, and may require staff accounts to use two-step verification with an authenticator app (see the Privacy Policy, § 2.12). If you hold a staff account, § 7 sets out what that responsibility means in practice.
• Maintain one account for yourself; do not share it or let anyone take assessments on your behalf.
• Hold a place in one section of a course per semester. A request to join, or an enrollment in, a second section of the same course in the same semester is refused. To change sections, cancel a request that is still waiting, or ask your instructor — an administrator moves you, and your work moves with you. A section you dropped or withdrew from, the open section, and the same course taken again in a later semester do not count.
• Which sections you may join. Every course has an open section: non-credit, no calendar, and open to anyone with an account — including students of another institution and people with none. A course’s credit sections are for that institution’s own students (your institution is determined by the verified email address you signed up with), run for the current semester only, and may be joined once: a course you have already completed cannot be taken again for credit. A join code does not change any of this. If you believe a refusal is wrong — for example, that a course was recorded as completed when it was not — ask your instructor or an administrator, who can correct the record.
• Staff do not enrol in their own courses. If you teach a course, or administer the platform, you cannot also take that course as a student; staff accounts can already read its material.

Coursework email. While you are enrolled we send you notices about your chapter assignments — that one has opened, that one closes within a day and we have no submission from you, that a deadline has been extended, and that attempts remain on an assignment you have not finished. These are service messages about your own coursework, not marketing, and the one about remaining attempts names your current mark on that assignment. You can switch all of them off under Course emails on My Account, and your instructor may switch a notice off for a whole course. Deadlines apply either way: meeting them remains your responsibility whether or not a reminder reached you. Email about your account and your sign-ins is not optional.

3. The service

AcademeX.AI provides an AI-native learning environment for universities: course content, chapters and labs, practice, quizzes and exams (including proctored live exams), gradebooks, live games, and AI-assisted features for grading, content generation, and information extraction. Available features depend on your role and on how your institution and instructors configure their courses. We may add, change, or remove features over time. Proctored exams include integrity monitoring that records events (described in the Privacy Policy); this monitoring logs and reports activity but does not by itself guarantee detection or prevention of misconduct.

4. Academic integrity & acceptable use

You agree to follow your institution’s academic-integrity rules and to use the platform lawfully. You must not:

• Cheat, plagiarize, impersonate another person, or take an assessment on someone else’s behalf.
• Access, attempt to access, extract, copy, or redistribute answer keys, model answers, marking rubrics, hidden test cases, exam papers, or other students’ work, except as your instructor expressly permits.
• Circumvent, tamper with, or reverse-engineer proctoring, exam-integrity measures, grading logic, or any part of the platform.
• Scrape, bulk-download, overload, probe, or attempt to gain unauthorized access to the platform, other users’ data, or its underlying systems.
• Upload malicious code or content that is unlawful, infringing, or harmful.

By taking a live exam you consent to the integrity monitoring described in the Privacy Policy — including per-question timing, periods away from the exam window, device properties and, where your instructor has set a room location, your browser location at the start and the end of the exam — and to your name appearing on an in-room board that shows readiness, completion and integrity flags during the session.

5. Your content (students)

You retain ownership of the work you submit — answers, code, drafts, and similar. To operate the service, you grant AcademeX and your institution a worldwide, non-exclusive licence to store, process, display to your instructors, and evaluate that work for the purposes of running your courses and recording grades — including processing it through the AI providers and the external code-execution service described in the Privacy Policy. Integrity signals and scores are advisory to your instructor and your institution; a flag is not by itself a determination of misconduct.

6. Instructor & institution content

Course materials created or uploaded by instructors or institutions (chapters, labs, questions, exams, rubrics, resources, specifications, images, lecture recordings — your voice and recorded presentation actions — and similar) remain owned by them or their licensors. To operate the service, you grant AcademeX a worldwide, non-exclusive licence to host, store, reproduce, adapt, publicly display, and distribute that content as needed to run the platform, to process it through AI providers for generation and evaluation, and to retain audit copies of uploaded source and specification files. For lecture recordings, this licence includes processing the audio through the speech services described in the Privacy Policy (§ 2.10 and § 6) — voice conversion and transcription — when you request it. You acknowledge that course content, including lecture recordings, is readable by the students enrolled in the course and by course staff (a course’s title and description remain public in the catalog), and that you are responsible for what you choose to publish or record.

7. Instructor responsibilities & warranties

If you upload or publish content, you represent and warrant that:

• You have all necessary rights and permissions to the material you upload — including textbooks, slides, notes, images, and specification files — and that it does not infringe any third party’s intellectual-property, privacy, or other rights.
• You are responsible for the accuracy, legality, and appropriateness of the content you publish under your name, including content produced with AI assistance.
• You are responsible for any executable content (such as custom scripts, styles, or embedded HTML) you add, and for ensuring it is safe and lawful.
• Where you determine what data is collected from your students and how it is used within your courses, you act as the controller of that data and are responsible for handling it lawfully, including obtaining any consents your institution or local law requires.
• Your account is a key to other people’s personal data. Staff access reaches rosters, grades, submitted work, exam material, and course-editing rights, so you must protect your sign-in credentials accordingly and never share them or let anyone act under your account. If you suspect someone else has accessed it, tell us and your institution without delay — a compromised staff account may be a personal-data breach your institution is required to report.

8. AI-assisted features

Some features use AI, configured by your institution. AI output is assistive: it may contain errors, and your instructor remains the final authority on grades. AI results should not be treated as definitive or official until confirmed by your instructor. To provide these features, relevant content is sent to the configured AI provider(s), as described in the Privacy Policy. We do not warrant the accuracy, completeness, or suitability of any AI-generated output. This includes the AI course tutor: its explanations are a study aid, not official course content — what your instructor publishes and teaches prevails. Where the tutor offers a “my own AI” option, your use of an outside AI service is subject to that service’s own terms.

AI usage fees & credits. Some AI features carry a free allowance; beyond it, continued use may require AI credits or be billed to you, or to your sponsoring instructor or department. Charges are either the actual provider cost of your calls or a fixed price per action, as configured by your institution and shown in your usage record. Failed calls and automatic retries are not charged to you. Credits are recorded by an administrator, are not transferable, and are not redeemable for cash. We may suspend AI access when an allowance, credit balance, or spending limit is exhausted. Payment is arranged with your institution outside the platform — AcademeX.AI does not collect card or bank details. What we record about charges and payments is described in the Privacy Policy (§ 2.9).

Who your AI access comes from. Access to an AI feature may be provided by your institution, your course, or your section — in which case whoever enabled it covers the cost — or by a premium plan on your own account. A premium plan keeps your AI access even where a course or section has that feature switched off, and carries its own monthly allowance. Plans are recorded by an administrator, may carry an expiry date, and simply stop applying once that date passes. As above, payment is arranged with your institution outside the platform: granting a plan here records an entitlement and takes no card or bank details. A plan is not transferable and is not redeemable for cash.

9. Intellectual property

The platform, its software, design, and the AcademeX.AI name and logo are protected by intellectual-property rights and belong to AcademeX or its licensors. Institution names, marks, and accreditation-framework references are displayed under the authority of, or as factual reference to, the institutions and bodies concerned. Except for the access these Terms grant you, you may not copy, modify, distribute, sell, or create derivative works from the platform without permission.

10. Third-party services

The platform relies on third-party services — including hosting and data infrastructure, AI providers, an email-delivery service, an external code-execution service, embedded video players, and content-delivery networks (see the Privacy Policy). These services are provided by their respective operators, and we are not responsible for their availability, performance, accuracy, or acts and omissions. Content you view in an embedded player is delivered by that operator under its own terms; we do not control its availability, its recommendations, or what it shows alongside.

11. Availability & changes to the service

AcademeX.AI is under active development and is provided for educational use. We aim to keep it available and accurate, but we do not guarantee uninterrupted or error-free operation, and the service, its features, or content may change or become unavailable at any time.

12. Disclaimers & no warranty

To the fullest extent permitted by law, the platform and all content and output are provided “as is” and “as available,” without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, or non-infringement. We do not warrant the accuracy of grades or AI output, the completeness or effectiveness of exam-integrity detection, that the service will be secure or uninterrupted, that data will never be lost, or that the platform is suitable for any accreditation, certification, or official record-keeping purpose. Your official academic record is determined by your instructor and institution, not by the platform.

13. Limitation of liability

To the fullest extent permitted by law, AcademeX and the individuals operating it will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of data, grades, profits, or academic opportunity, arising from your use of or inability to use the platform. To the fullest extent permitted by law, our total aggregate liability for any claim relating to the platform will not exceed the amount (if any) you paid to use it in the twelve months before the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law, and mandatory consumer-protection rights you may have are not affected.

14. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless AcademeX and the individuals operating it from any claims, damages, liabilities, and reasonable expenses arising out of: (a) content you upload or publish, including any intellectual-property or privacy infringement; (b) your misuse of the platform; or (c) your breach of these Terms or of any applicable law.

15. Relationship with your institution

Your education is delivered by your institution; AcademeX is a tool that supports it. Decisions about admissions, enrollment, assessment, grades, and official academic records rest with your instructor and institution. AcademeX is not a party to the relationship between you and your institution and is not responsible for their decisions.

16. Suspension & termination

We or your institution may suspend or terminate your access if you violate these Terms or your institution’s academic-integrity rules, or to protect the platform and its users. You may stop using the platform at any time and request removal of your account as described in the Privacy Policy, subject to your institution’s record-keeping obligations.

17. Governing law

These Terms are governed by the laws of the Kingdom of Saudi Arabia, without regard to conflict-of-laws rules, unless a different governing law is required by your institution’s own agreement with its students. This does not remove any mandatory rights you have under your local law.

18. Changes to these terms

If these Terms change materially, the version date at the top changes and you may be asked to accept the new version at your next sign-in. The version you accepted is stored with your account. Continuing to use the platform after a change means you accept the updated Terms.

19. Contact

Questions about these Terms? Contact your instructor or a platform administrator, or email support@academex.net. See also our Privacy Policy.

AcademeX.AI — the AI-native learning platform for universities.